Subscription Billing Blog

Accurately gauging your customer retention rate

January 26, 2017 | Kevin Cancilla

The formula to determine your customer retention rate is simple, but understanding the factors that affect it requires research into your current clients and surrounding market.

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Will your business benefit from subscription billing? Questions to ask, data to look for

January 25, 2017 | Kevin Cancilla

Subscriptions are taking over the world of business-to-business and business-to-consumer commerce, but is your company ready for them?

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Payments are evolving – are you ahead?

January 24, 2017 | Kevin Cancilla

The world of payments is constantly innovating, and companies can’t rely on subscription billing alone to see them through. Businesses need a billing partner that understands the latest payment innovations to succeed.

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Why relevant content is more important than ever

January 23, 2017 | Kevin Cancilla

Journalism organizations saw a sharp increase in subscriptions, proving customers want relevant, quality content despite the rise of fake news.

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Subscription billing is the new normal

January 21, 2017 | Kevin Cancilla

Subscriptions are now normal in the minds of consumers, and this billing method can be applied to almost any product or market.

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Make business decisions out of confidence, not fear

January 20, 2017 | Kevin Cancilla

Businesses operating out of fear hold themselves back.

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Understanding the scope of online subscription services

January 19, 2017 | Kevin Cancilla

Subscription billing isn’t limited to certain industries. This business model can adapt to any market where smaller, recurring payments are easier for consumers than large, one-time purchases.

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Defining your product in a customer-centric manner

January 18, 2017 | Kevin Cancilla

Sum up your product in a way that answers customers’ questions and encourages retention.

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