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Subscription Billing Blog: 

Where the Subscription People Share Information. Join us.

Keep customers happy and improve your subscription retention by focusing on churn.

Mastering subscription retention by understanding churn

June 25, 2018 | Kevin Cancilla

Mastering subscription retention begins with understand churn and strategizing ways to control it. 

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Beyond email – engage with customers in context

June 20, 2018 | Liam Maxwell

To have meaningful and positive customer experiences, subscription businesses must evolve their customer communications strategies beyond email to support the channels their customers prefer, and to bring interactive context to the dialog.

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Metered billing matches customer use with how much they pay.

5 things to consider when creating a metered billing structure

June 12, 2018 | Kevin Cancilla

Subscription billing has drastically evolved over the past few years as consumers become more accustomed to such pricing strategies. The next natural step in this evolutionary process is quite possibly the widespread adoption of metered pricing models.

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Subscription-based businesses need to comply with the increasing amount of international and state regulations.

Subscription businesses need to understand California’s Auto Renewal Law and GDPR

June 7, 2018 | Kevin Cancilla

What do subscription services need to know about California’s Auto-Renewal Law and GDPR?

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Vindicia earns Card Not Present Judges Choice Award for “Best Subscription / Recurring Billing Solution”

May 29, 2018 | Kevin Cancilla

We are pleased to be recognized by the Card Not Present (CNP) Awards, earning the Judges Choice for “Best Subscription/Recurring Billing Solution” for our CashBox and Select solutions.

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GDPR: it’s all just part of how we do what we do

May 24, 2018 | Doug Smith

GDPR is about to become the law of the land in the EU. At Vindicia, we’ve designed our platform and policies to help our merchants meet their regulatory obligations efficiently and with minimal burden on their business models.

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Interaction design can make the payment process that much easier for customers.

Incorporating voice and 3-D to create a subscription billing user interface design that minimizes churn

May 17, 2018 | Kevin Cancilla

Voice, VR and AR are the future of user interface design. Subscription businesses should consider how to incorporate these elements into their products and platforms.

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Publishers have seen a surge of paying online readers.

Huge rise in willingness of Americans to pay for online news

May 7, 2018 | Kevin Cancilla

Americans are more willing than ever to pay for online news.

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