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Businesses using subscription billing should focus on minimising involuntary churn to preserve profits and a seamless customer experience.
Vindicia recently had the good fortune to join forces with Amdocs, the market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers.
Julep, a beauty box subscription service, was accused of inadequately informing customers about its payment terms.
Several broadcasting companies are reducing ad time to increase their number of viewers.
Fewer people watched this year’s VMAs on television, but many more watched the event online.
Uber is testing a subscription service that lets users ride at a flat rate.
Now that the games in Rio are complete, there’s a lot of talk about viewership, millennials and NBC Universal.
A business shouldn’t jump into developing a new IoT product without a plan.