- TECHNICAL CENTER
Liam has over 25 years of experience in billing, payments and operational support systems in enterprise software and telecommunications. His primary areas of focus are software development and integration strategy. Prior to Vindicia, Liam was responsible for software development and product portfolio strategy for Oracle’s Communications Business Unit. Previously, Liam worked at Portal Software, Aerial Communications, and Computer Science Corp. He holds a BS degree in Business Administration from Illinois State University.
To have meaningful and positive customer experiences, subscription businesses must evolve their customer communications strategies beyond email to support the channels their customers prefer, and to bring interactive context to the dialog.