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Subscription Billing Blog: 

Where the Subscription People Share Information. Join us.

Failed payments causing a problem for your subscriber retention? Consider using automation technology.

Using automation to fight passive churn

November 13, 2018 | Kevin Cancilla

Addressing failed payments with automation technology can help subscription businesses capture lost revenue.

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How the law affects subscriptions and churn

How the law affects subscriptions and churn

November 6, 2018 | Kevin Cancilla

Subscription businesses operating across state lines must be highly attuned to the various legal restrictions regarding the industry

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Many Americans read news online, but passive churn is a problem for publishers and subscription business models.

Why newspapers and online publishers need to address passive churn

October 30, 2018 | Kevin Cancilla

Online publishers need to be aware of best practices in combating passive churn.

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Psychographic data can enhance how businesses understand their customers.

Using psychographic data to predict, prevent and combat customer churn

October 23, 2018 | Kevin Cancilla

Psychographic data is valuable for subscriptions-based businesses to analyze.

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Guest blog: the prospects for premium OTT

October 3, 2018 | Vindicia Team Blogs

In this guest blog, Nick Thomas, Associate Director at MTM, discusses MTM’s recently published research report entitled¬†“The Prospects for Premium OTT: Industry Perspectives on the Evolution of the Global Market”.

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Transaction data can hold insights for improving personalization.

Leverage transaction data to personalize your subscription service

September 18, 2018 | Kevin Cancilla

Transaction data can help subscription companies craft a personalized customer experience.

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What are the prospects for premium OTT services across the globe?

September 12, 2018 | Kevin Cancilla

Vindicia has commissioned research consultancy MTM to explore the development of premium OTT services across four global regions: Western Europe, USA, Latin America and Asia Pacific.

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Passive churn: Understanding the stakes

Passive churn: Understanding the stakes

September 5, 2018 | Kevin Cancilla

Without an adequate churn prevention strategy, and specifically a plan to address passive churn, companies may be neglecting a crucial stage in the subscription business lifecycle.

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